How can we help you?
At Crazed By Crafting, we want your shopping experience to be simple, enjoyable, and fully personalized. Below are some of the most common questions we receive about custom orders, processing times, and our handmade products. If you ever need additional help, we’re always here to support you.
Select the cup style you want, and we’ll contact you by email to discuss your design details.
Yes! Just add the “custom decal add-on” when checking out. We’ll reach out via email to confirm specifications.
Processing takes 1–5 business days depending on order volume and customization.
Delivery typically takes 3–5 business days, depending on your location.
If you need your item sooner, please contact us — we’ll do our best to accommodate.
Small adjustments may be possible within a short window. Email us as soon as possible.
Contact us within 48 hours with photos of the issue so we can assist you.
Due to the personalized nature of our items, all sales are final.
Currently, international shipping is available only through our Etsy store.
You can reach us anytime at crazedbycrafting@gmail.com or message us on social media.